Privacy Policy

Who we are (data controller)

The data controller is VIGENTIX COMPANY LIMITED, Business ID 0402340260, registered at 8th Floor, Bach Dang Complex, 50 Bach Dang Street, Hai Chau Ward, Da Nang City, Vietnam.

For any privacy request, contact hello@vigentix.com or +84 337 871 890.

What we collect

When you use our contact form we collect the name, email, company, and message you provide. We also collect basic technical data (such as IP address, device and browser type, and pages visited) through standard server logs and privacy-respecting analytics.

Why we use it

We use your contact details solely to reply to your enquiry and discuss a possible engagement. We use technical data to operate, secure, and improve the website. We do not sell your personal data, and we do not use it for unrelated advertising.

Legal basis and consent

We process contact-form data on the basis of your consent, given when you submit the form, and our legitimate interest in responding to business enquiries. You may withdraw consent at any time by emailing us.

Sharing and processors

We share data only with service providers that help us operate the site (for example hosting and email delivery), under contracts that require them to protect it. We do not transfer your data to third parties for their own marketing.

Retention

We keep contact-form submissions only as long as needed to handle your enquiry and any resulting relationship, then delete or anonymise them. Server logs are retained for a limited period for security.

Your rights

Under Nghị định 13/2023/NĐ-CP you may request access to, correction of, or deletion of your personal data, and you may object to or restrict its processing. To exercise any right, email hello@vigentix.com; we respond within the time the law requires.

Changes to this policy

We may update this policy as our practices or the law change. The effective date above always reflects the current version.